Shipping
Shipping
Every piece is made to order. Nothing exists until you choose it.
Production
Once your order is placed, your piece enters production. Standard production time is 21 days — this is the time it takes to cut, construct, and finish your garment by hand in London.
Delivery
After dispatch, estimated delivery times are:
UK — 2 to 3 working days
Europe — 5 to 7 working days
Rest of world — 7 to 14 working days
Tracking details are sent as soon as your order leaves the studio.
Regions
We currently ship to the UK and internationally. If you are unsure whether we ship to your country, contact us at info@joyjulius.com before placing your order.
Address Changes
If you need to update your delivery address, contact us immediately at info@joyjulius.com. Once an order has been dispatched, we cannot guarantee changes.
Delays
We work with natural materials and small-batch production. Occasional delays can happen. If your order timing changes for any reason, we will contact you directly.